MouseCat's investigation platform delivers expert quality review at any scale
MouseCat trains custom AI agents to perform complex fraud and compliance investigations, replacing BPOs and augmenting the capacity of your in-house team.
Some of the most sophisticated fraud and compliance teams in the world leverage MouseCat to:
- 1.Increase net-revenue by catching more risky behavior with fewer false positives
- 2.Reduce the operational expense of manual reviews
- 3.Improve customer experience by reducing review time
“MouseCat has learned from my team’s past case notes and direct feedback. As a result, we’ve been impressed by the review quality and plan to keep scaling MouseCat to more use-cases. By offloading the initial reviews of cases, we’ve been able to focus the team on the highest leverage work.”
flagged: new device + geolocation mismatch, no member claim on file
REASONING
The case was flagged for a new device, but the account is three days old and every sign-in since it opened has come from the same device on the same IP — there is no second device here to have taken it over. Over the last three days the user made three identical $1,950 ACH deposits, against a linked PayPal whose owner on record is not the owner of the verified bank account, after identity verification cleared only on a third attempt, on a licence issued in a different state to the one on the profile, under an email that copies the bank owner's with digits appended. Four near-identical cases in your own history were all closed as stolen payment instrument.
RISK PROBABILITY
- third-party fraud0.86
- first-party fraud0.09
- account takeover0.03
- scam0.01
- not fraud0.01